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Responsible for leading business development efforts through management of key customer accounts and complex contracting initiatives. Applies strong business judgment while developing financial and contracting acumen. Balances mission-driven priorities with sound commercial decision making in a not-for-profit environment. Serves as a leadership pipeline role, preparing for senior-level business development responsibilities through progressively expanding scope in commercial strategy, negotiations, and external stakeholder relationships.
Responsibilities
Manages customer accounts to ensure contractual performance, commercial alignment, and long-term relationship stability
Manages smaller agreements independently while supporting and progressively leading complex service agreement negotiations, including pricing, term, service levels, and risk allocation
Evaluates business opportunities and proposed agreements for financial viability, mission alignment, and operational feasibility, escalating material risks
Analyzes contract structures to identify margin drivers, cost exposure, and risk positioning, translating findings into clear, defensible positions during negotiations
Assesses financial drivers of agreements, including revenue, cost, margin, and scalability, to determine whether proposed deals are directionally favorable or unfavorable to the organization
Builds and maintains effective relationships with customers and internal stakeholders; communicates clearly with leadership and manages conflict professionally and constructively.
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree in Business Administration, Finance, Healthcare Administration, or related field required from an accredited college or university; advanced degree preferred; ten (10) or more years of progressive experience in business development, contracting, or commercial leadership within healthcare, blood banking, life sciences, or complex service organizations; or an equivalent combination of education, certification, training, and/or experience.
CERTIFICATES, LICENSES, REGISTRATIONS AND DESIGNATIONS:
None
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of contract levers including pricing structures, service levels, term length, and risk allocation
Ability to take ownership of deliverables and decisions with minimal direction
Ability to operate effectively in fast-paced, ambiguous, or evolving environments
Ability to demonstrate sound business judgment and learn quickly through feedback and continuous improvement
Ability to communicate effectively at all levels of the organization and with external partners, adapting style while maintaining clarity and professionalism
Ability to present ideas and positions clearly and confidently, demonstrating emerging executive presence
Knowledge of core financial drivers such as revenue, cost, margin, and trade-offs
Ability to build and maintain effective professional business relationships and manage conflict constructively and professionally
Ability to seek and apply feedback, demonstrate accountability for improvement, and show curiosity beyond assigned responsibilities
Ability to identify and escalate commercial, operational, and contractual risks while avoiding overcommitment
Knowledge of end-to-end blood banking operations, including donor recruitment, collection operations, manufacturing, inventory management, and distribution
Ability to connect operational realities to business decisions, including impacts of donor supply constraints on contract terms and manufacturing capacity on scalability
Knowledge of regulatory and quality frameworks (e.g., FDA, AABB)
OneBlood is a not-for-profit 501(c)(3) community asset responsible for providing safe, available and affordable blood to more than 200 hospital partners and their patients. The service area of OneBlood includes Florida, Southern Georgia, North Carolina and South Carolina.
