The Opportunity: As we continue to grow as a newly public company, we are seeking a Customer Experience Manager (CEM)- San Diego, CA. The Customer Experience Manager (CEM) is a front-line, quota-carrying resource responsible for the sale of Clinical Laboratory (CL) and Transfusion Medicine (TM) product lines to current customers within a geographic territory or list of named accounts. The CEM is responsible for current customer retention and menu expansion by primarily partnering with Lab Specialists (LSs) and Health Systems Executives (HSEs), as applicable. The Responsibilities: Customer Retention: Maximize customer retention rates by ensuring customer satisfaction, executing customer t
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AABB (Association for the Advancement of Blood & Biotherapies) is an international, not-for-profit organization representing individuals and institutions involved in the fields of transfusion medicine and biotherapies. The Association works collaboratively
to advance the field through the development and delivery of standards, accreditation and education programs. AABB is dedicated to its mission of improving lives by making transfusion medicine and biotherapies safe, available and effective worldwide.