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Customer Experience Manager - San Diego, CA
The Opportunity: As we continue to grow as a newly public company, we are seeking a Customer Experience Manager (CEM)- San Diego, CA. The Customer Experience Manager (CEM) is a front-line, quota-carrying resource responsible for the sale of Clinical Laboratory (CL) and Transfusion Medicine (TM) product lines to current customers within a geographic territory or list of named accounts. The CEM is responsible for current customer retention and menu expansion by primarily partnering with Lab Specialists (LSs) and Health Systems Executives (HSEs), as applicable. The Responsibilities:   Customer Retention: Maximize customer retention rates by ensuring customer satisfaction, executing customer t


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