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Details
Posted: 08-Jun-26
Location: Anchorage, Alaska
Type: Full Time
Salary: DOE
Categories:
Quality Specialist
Role Overview: The Quality Systems and Software Specialist is responsible for administering the Blood Establishment Computer System (BECS) and other software programs at the Blood Bank of Alaska (BBA). The position also provides backup support for quality systems, ensuring compliance with regulatory agencies, managing occurrence programs, conducting investigations, and performing internal audits.
Key Responsibilities:
- Software Administration: Manage, configure, upgrade, and validate BECS and other software. Troubleshoot issues, implement upgrades, and provide user support.
- Quality Systems Support: Ensure compliance with accrediting, state, and federal regulations. Manage occurrence investigations and reporting (including FDA reports), develop and conduct audits, and support external inspections.
- SOP and Documentation: Facilitate changes to Standard Operating Procedures (SOPs), manage record retention, and maintain documentation.
- Customer Service: Provide high-quality, timely, and professional support to internal and external customers.
Required Skills and Qualifications:
- Intermediate experience with SQL queries (Oracle/MS), report development, and Microsoft Office.
- Strong organizational, communication, and problem-solving skills.
- Ability to interpret regulatory guidelines and technical documents.
- Associate’s or Bachelor’s degree preferred; relevant experience considered.
- Minimum one year of experience with healthcare or quality system software; experience in regulated environments preferred.
- Valid driver’s license required; MLT, MT, or MLS preferred.
Work Environment:
- Extensive computer use, ability to lift 30 pounds, and potential exposure to bloodborne pathogens (OSHA standards followed).
The Quality Systems and Software Specialist at Blood Bank of Alaska is responsible for managing the Blood Establishment Computer System (BECS), facilitating SOP changes, and supporting quality assurance, including occurrences and internal audits. Qualified candidates should possess intermediate SQL database experience, proficiency in Microsoft Office, and at least one year of experience in regulated healthcare software applications.
About Blood Bank of Alaska
Blood donation in Alaska has changed drastically since the 1950s, when blood was drawn on location from walk-in donors just prior to surgery or at the time of an accident. The blood drawn from these donors, referred to as “Walking Blood Banks,” was transfused directly to the recipient with no processing and minimal testing. By the early 1960s Alaska’s need for systematized blood banking was obvious to the entire medical community.
In 1962, Dr. Michael F. Beirne, of Alaska Medical Laboratories, initiated the foundation of a not-for-profit blood bank designed to serve the blood needs of the sick and injured Alaskans statewide. That first year at Blood Bank of Alaska there was only one technician named Charles King and one bed. The donors had to schedule appointments around other medical services and testing. In the first year 682 pints of blood were collected and distributed to local hospitals.
In 1982, Blood Bank of Alaska moved into the current main center location at 4000 Laurel Street in Anchorage. That same year the current logo was designed as part of a contest with Alaska artists through the “1% for Art” program.
In 1993, automated apheresis donation to was added ...to the list of services offered at Blood Bank of Alaska. This process allows the donor to donate components of blood such as platelets and plasma while returning the remaining components back to the donor. Originally completed on a machine called Spectra, in 2005 the machine was upgraded to the current TRIMA machine.
As the population of Alaska grew, so did the need for blood. Opening two new facilities for collections one in 1995 located in the Mat-Su Valley and in 1999 in the Kenai Peninsula. Realizing the best way to generate blood collections was to take the blood collection process to the people, Blood Bank of Alaska purchased its first self contained mobile collection unit in 1999. The LIFEmobile coach was funded entirely through community donations. In 2005, Blood Bank of Alaska opened the Fairbanks Center. A second coach was purchased in 2008, to expand the mobile collections capabilities to cover the hundreds of mobile drives held each year from Dead Horse to Dutch Harbor.
From the original 682 units collected that first year, Blood Bank of Alaska now collects over 24,000 units each year. The vision of Dr. Beirne has transformed into a multi-site, multi-service blood bank that continues to serve Alaska. Blood Bank of Alaska opened a new central facility in Anchorage in 2016, which will serve the community for the next 50 years.
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