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Work Days/Hours: 40 hours per week (must be available evenings and weekends, as needed)
Department: Hospital Services
Reports to: Director of Hospital Services
Pay Range: 19
Pay Grade: $125,000 - $131,206/annually
Work Modality: On-site with occasional remote work
Job Summary
The Laboratory Testing Manager will assist in managing and maintaining the day-to-day activities of all Laboratory Testing, including staff assets. The Laboratory Testing Manager will need to use their experience and judgment to ensure all quality control mechanisms in the laboratory comply with blood bank cGMP, FDA, CLIA, California Department of Health, and AABB regulations and standards. Must be comfortable in a fast-paced, dynamic team environment. The testing manager will report directly to the Director of Hospital Services and will collaborate with teams across the organization to ensure Laboratory Testing excellence in supplying and distributing safe blood products with the utmost quality and fiscal integrity. Persons filling this position are responsible for the oversight of outsourced testing, product quality control testing, and patient testing.
Essential Responsibilities
Maintains competency and proficiency in all reference laboratory testing.
Assist in Quality Control and maintenance of current Good Manufacturing Practices (cGMP), document review, data log review, and instrumentation review.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Participate in selecting new Clinical Laboratory Scientists. Help evaluate new techniques and procedures in terms of space and personnel requirements, method comparison, cost analysis, and the establishment of reference intervals.
Monitor compliance with Laboratory Safety Policies.
Serve as a point person/expert for IRL staff, including assistance in difficult donor or patient workups.
Assist QA with all reactive donor testing, including confirmatory testing results, donor notification, and lookbacks.
Review QC monthly and recognize factors that contribute to any variance, make judgments concerning variance, and take appropriate action to maintain accuracy and precision. Assure proper calibration and correlations of necessary laboratory equipment.
Manage staff work and evaluate staff competencies and performance.
Perform, document, and ensure regular, timely maintenance as well as PM (Preventive Maintenance) of instrumentation.
Assist in the training of new testing staff on all SOPs, instrumentation function, BECS, workflow, including basic concepts and workflow in the reference lab (if no designee has been determined).
Review testing staff training forms, records, and competencies.
Assist with documentation review; including steps involved with lot release of blood products.
Assist with review and update of SOPs.
Assist with inventory control, including ordering supplies and reagents as needed. Ensure supplies are rotated and not expiring on shelves.
Assist all laboratory staff in preparing for inspections.
Demonstrate a commitment to working in a strong team environment.
Demonstrate adherence to the employee handbook and all company policies.
Note: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Qualifications and Skills
Education/Licenses/Experience
Possession Bachelor of Science degree (B.S) in medical technology or related science with completion of an accredited Clinical Laboratory (hospital based) program
Possess and maintain current California Clinical Laboratory Scientist (CLS) licensure
A minimum 5 years’ experience in Blood Bank/Transfusion Services, with experience and expertise in IRL
A minimum 3 years’ experience in leadership, training, and/or management roles
Certified SBB/BB or equivalent, preferred
Skills
Exceptional communication skills both oral and written, motivationally affective with collaborative outcomes, including experience in conflict resolution management
High attention to detail and the ability to multi-task and adapt rapidly to changing priorities and tasks
Physical Requirements
Ability to sit for extended periods (e.g., desk work, meetings).
Occasional standing and walking
Frequent use of hands and fingers for typing, writing, using a mouse, and operating standard office equipment
Infrequent exposure to extreme temperatures (cold). Could be required to enter walk-in freezer at 32°F or lower
Close vision for reading reports, screens, documents, spreadsheets, and emails.
Working Conditions
Low to moderate noise level
Possible exposure to bloodborne pathogens
Must wear Personal Protective Equipment (PPE) such as gloves, mask or goggles when handling samples and products
The Central California Blood Center is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, hair style, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Consistent with the Americans with Disabilities Act (ADA) and state of California Civil Rights Law, it is the policy of Central California Blood Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Human Resources Department at myhr@donateblood.org.
Today, the Central California Blood Center (CCBC) remains the leading source of blood products for the Valley’s providers. Serving a population base of over 1.9 million people, the CCBC must collect between 5,000 and 6,000 pints of blood each month, to meet the Central Valley’s needs.