The National Blood Testing Cooperative and LifeSouth Community Blood Centers is currently seeking a skilled individual for the Donor Testing Laboratory Director position in our Donor Testing Laboratory in Stone Mountain, GA. This position is responsible for the strategic planning, development, organization, coordination, management, and daily oversight of all activities associated with a blood testing laboratory. This position will also ensure the laboratory performs in accordance with all regulatory requirements and will possess the oversight and responsibility of all standard operating procedures (SOPs) within the lab.
Responsibilities include, but are not limited to: - Create and uphold quality standards to ensure the laboratory delivers the highest level of testing results, regulatory compliance, and customer service - Continually monitor, identify, and develop process improvement opportunities and initiatives in a timely manner and in accordance with established deadlines/timelines - Provide technical consultation to assigned staff for resolution of testing issues to ensure the integrity of the testing process - Have oversight of all SOPs and ensure procedures and protocols are enforced and consistently achieved; Work closely with LifeSouth Quality Assurance on deviations, audits, and implementations to maintain a consistent and compliant testing environment - Engage in/with resources to stay current on laboratory trends, process improvements, equipment, and testing advances; Research and present advances or changes needed to Vice President of Medical Services, CEO and stakeholders; Implement and monitor changes for success - Develop and/or review SOP packages as well as any validation practices needed to implement new/changed procedures; Ensure appropriate communication and training to impacted end-users - Maintain a high level of customer service including meeting expected turnaround times for test results - Ensure and comply with all safety policies as stated in the LifeSouth safety manual, SOPs, and work guidelines in local, state, and federal regulations and entities - Participate in appropriate proficiency programs adequate to maintain licensure and accreditation by FDA, AABB, CLIA, and other appropriate agencies and associations as needed - Participate in local and/or national activities and organizations to maintain and have insight to industry knowledge, trends, and advances - Escalate communication to appropriate stakeholders regarding compliance issues/concerns, product safety/integrity, and client satisfaction, and provide consistent communication to LifeSouth Executive Management and NBTC leadership - Assist Quality Assurance with inspections and accreditations - Serve as CLIA General Supervisor and perform delegated Laboratory Director duties as assigned - Work closely with LifeSouth and NBTC to manage compliance with testing contracts and customer service levels with third parties - Travel may be required to fulfill the needs and obligations of the position - Provide and demonstrate consistent and strong leadership skills in support of the LifeSouth mission and regulatory compliance providing on-going support, timely and open communication to the department leadership team and staff with clear assignment of expectations and assigned accountability - Ensure staff performs all testing processes, completes processing and documentation needs, and implements and/or designs initiatives that are in accordance with all regulatory entities, SOPs, and qualify standards to ensure a safe and adequate blood supply - Ensure the responsibilities, authorities, and accountability of all direct reports are defined and understood; Provide consistent and fair feedback on a regular basis; Address performance or behavior concerns in a timely matter in conjunction with senior management and/or HR, including, but not limited to: coaching and counseling, up to, and including termination, if required - Lead the management team in the preparation and adherence to departmental budget while evaluating and monitoring opportunities for savings, improved efficiencies and/or processes - Provide leadership of all department initiatives including, but not limited to: development, implementation, execution, and analysis of all programs, goals, strategies and compliance in support of the LifeSouth mission, and department goals and creating a culture rich in satisfaction of internal and external customers - Ensure that LifeSouth laboratory has the appropriate staffing levels and daily scheduling to meet operational needs; Support and provide direction to management team(s) to navigate staff retention plans including development, new employee recruitment, and interviewing and hiring process - Develop and/or utilize benchmarking or other center/industry metrics to monitor efficiency and effectiveness of LifeSouth. Communicate and educate staff of those quality metrics and identify opportunities to improve
Minimum Qualifications: - Must have Bachelor’s degree in: chemical, physical, biological, clinical laboratory science, or medical technology - SBB (ASCP or ASCPi) or other advanced/specialist certification required; Advanced degrees may be considered in lieu of advanced certification (such as Ph.D or other Doctorate in related area) - Minimum of eight years of progressively responsible laboratory experience preferred; Minimum of five years of management/supervisory experience preferred; Equivalent combination of demonstrated work experience and education may be considered - Scientific and technical knowledge from current sources, such as the AABB Standards and relevant guidances related to FDA, CLIA, and CMS, both state and federal - Knowledge of state and federal laws, rules and regulations, and voluntary accrediting standards related to the operation of clinical laboratories and blood banks - Knowledge of modern principles and practices of administration and organization, personnel techniques, and management principles and practices - Knowledge of laboratory processes, inventory requirements, and quality systems - Ability to maintain records in accordance with procedure and regulations, and maintain the confidentiality of those records as required by state and federal laws and regulations - Ability to make decisions consistent with policies, procedures and regulatory guidelines - Ability to take initiative and assist in developing departmental policies, procedures, and projects - Ability to effectively delegate; excellent teamwork and leadership skills - Understand basic inventory principles concerning blood components, including blood type compatibility and minimizing outdates - Ability to perform root-cause analysis and problem solve - Basic computer skills and experience with computer programs such as MS Office (Word, Excel, Outlook, and PowerPoint) - Valid driver’s license required; Must also meet and maintain LifeSouth driver’s eligibility requirements
The ideal candidate will possess: - MLS(ASCP) certification or equivalent preferred
Competitive Benefits Package: - Generous Paid Time Off (PTO) plan - Health, dental, vision, supplemental life, cancer, accident and disability insurance - Health Savings Account (HSA) with employer match - Retirement plan - Wellness program with incentives and HSA rewards
This is a full time position. Starting salary range is $120,000 - $180,000 annually. Background check and drug test required. Equal Opportunity/Affirmative Action Employer/DFWP/Tobacco Free.
The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.
LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, transgender status, gender identification, disability, status as a protected veteran, national origin, color or any other classification in accordance with federal, state and local statutes, regulations and ordinances. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA).
If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.
LifeSouth Community Blood Centers is a community blood supplier for local hospitals in Florida, Georgia and Alabama. LifeSouth is committed to meeting the blood supply needs of these hospitals in each of the communities we serve by providing the highest quality blood components and services.
Each year, nearly five million Americans need a blood transfusion. To meet our responsibility, we need to collect 266,000 blood donations a year. That’s 728 donors a day. With over 30 donor centers, 37 blood mobiles and over 1,000 blood drives a month, our LifeSouth team is committed to making sure the blood is there when you or your family member is in need. We are your community blood center. The blood supply collected from our donors directly serves the needs of patients at over 100 medical facilities throughout our footprint. The blood donated here will stay in our community for local patient transfusion. Only if our local supply is met will LifeSouth share our blood resources with other communities.
There are no substitutes for blood. Patients who need blood transfusions to survive depend on volunteer donors who give the gift of life. As a community blood center serving the communi...ty’s needs, we ask everyone to join us in a commitment to grow this community’s blood supply. We promise to partner with businesses and provide dynamic, fun and innovative blood donor recruitment programs. We promise to use every resource we have to uphold our commitment to meet the community’s needs for blood.
Volunteering to give blood is giving the gift of life. We hold this gift with the highest regard. Please consider becoming a part of our community’s blood supply by donating blood with LifeSouth.