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At Vitalant, we’re on a mission to save lives and improve health—and quality is at the heart of everything we do. We’re looking for a Vice President of Quality Services to lead our Blood Services Division with strategic vision and a commitment to excellence. In this role, you’ll design and implement quality systems that ensure regulatory compliance, support continuous improvement, and ultimately help deliver safe, reliable blood to those in need. You'll guide national and field quality teams, build strong partnerships across the organization, and foster a culture that lives our RITE values—Respect, Integrity, Teamwork, and Excellence—every day.
Work location: This position will have a hybrid work environment operating from the Scottsdale, AZ location 3 days per week and working from a remote/ at-home office 2 days per week.
Our comprehensive total rewards support you, your family, and your future with:
Medical, dental, and vision insurance
401K + 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short-and-long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks
As the VP, Blood Service Division Quality Services, you'll get to:
Guide the organization in interpreting and applying regulations and standards while ensuring ongoing compliance and identifying areas for improvement.
Oversee regulatory reporting, including biological product deviations and third-party notifications.
Lead the evaluation of quality and compliance metrics, ensuring corrective actions are taken to drive meaningful process improvements.
Direct the design and redesign of SOPs that meet regulatory standards and are efficient, scalable, and data-driven.
Support national and field quality teams in delivering compliance, operational excellence, and performance improvement.
Oversee external inspections and approve responses to any findings or nonconformances.
Evaluate and approve decisions related to nonconforming products or results, ensuring customer notification and recommending process enhancements.
Stay informed on industry trends and maintain a strong network of professional relationships.
Manage and administer the department’s budget effectively.
Knowledge/ Education
Bachelor's degree or equivalent experience required.
Master’s or advanced degree in business, management, or health care preferred.
Knowledge of local, state, national, and international regulations as they relate to the blood industry, quality, and manufacturing activities required
Knowledge of computer environments, standard development, and system life cycle methodology preferred.
Licenses/ Certifications
CMQ/OE, CQA, RA, PM and/or Six Sigma certification preferred.
Certification as a Medical Technologist or Specialist in Blood Banking (SBB) by a recognized certifying agency or RN licensure preferred.
Experience
Ten years of related experience in a regulated industry required. To include:
Six years of leadership experience.
Six years of experience in quality, or manufacturing operations.
Previous experience supporting a multi-location environment preferred.
Skills/Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Able to organize, prioritize, and execute a variable workload and multiple priorities.
Ability to work in a team environment and participate as an active member of management.
Effective oral and written business communication skills.
Ability to think strategically, synthesize complex business and financial data, and develop innovative solutions.
Must have proficient computer skills.
Must have a participative management style, strong team development, coaching skills, and the ability to lead and motivate senior and executive-level managers.
Must possess outstanding leadership ability, be decisive, demonstrate sound judgment, and have excellent interpersonal skills.
Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.
Vitalant is committed to fostering a diverse and inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. Through our DEI strategic plan, we create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.
EEO/Minorities/Females/Disabled/Veterans
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.