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Clinical Specialist – Customer Support
JOB TITLE: Clinical Specialist – Customer Support JOB SUMMARY Working without significant direction, provides complex problem-solving support and services in a call-center environment and on customer site.  Provides support to Terumo BCT customers and participates in product troubleshooting and self-service resource creation activities. ESSENTIAL DUTIES Works within regional customer environment to provide clinical support for Terumo BCT product applications. Provides telephone, email and web support for customers and field-based associates. Helps identify and create self-service materials including written Knowledge articles. Provides training, implementation and support for


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