Quality Management Specialist/Lab Supervisor Medical Technologist
Veterans Affairs, Veterans Health Administration
Location: Dayton, Ohio, Ohio
Internal Number: 721443600
The incumbent serves as a Supervisory (Phlebotomy)/Quality Assurance Medical Technologist with the responsibility for inpatient and outpatient phlebotomy in the Phlebotomy and Accessioning Section of Pathology & Laboratory Medicine Service (P&LMS) at the Dayton Veterans Affairs Medical Center (VAMC). The Dayton VAMC provides a full range of health care through medical, surgical, mental health, geriatric, physical therapy services, neurology, oncology, dentistry, and hospice. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/13/2023. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: MTs must be proficient in spoken and written English.cv l May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Education and/or Experience Combination: A bachelor's degree or higher from an accredited college or university in medical laboratory science, medical technology, clinical laboratory science or in a related science (e.g., laboratory sciences such as chemistry, biochemistry, biology, microbiology, immunology, etc.). AND completion of a medical technology clinical practice program. Clinical practice programs completed after 1974 must have been accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), Commission on Accreditation of Allied Health Education Programs (CAAHEP, formerly CAHEA), or the Accrediting Bureau of Health Education Schools (ABHES). The professional curriculum may have consisted of a post-baccalaureate certificate program or be integrated into a four-year program of study that culminated in a baccalaureate degree. OR A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course in organic or biochemistry) and one course in mathematics, AND two years of post-certification clinical laboratory experience (e.g., blood banking, chemistry, hematology, microbiology, immunology, clinical microscopy, etc.) within the last ten years as a certified Medical Laboratory Technician by the American Society for Clinical Pathology Board of Certification (ASCP-BOC), American Society of Clinical Pathology Board of Registry (ASCP-BOR) or American Medical Technologists (AMT). This experience must include performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory OR A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course in organic or biochemistry) and one course in mathematics, AND five years of clinical laboratory experience within the last ten years performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology, immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory. Certification: Candidates must have either (1) or (2) below: (1) Candidates must currently possess the appropriate certification as a MT, MLS, or CLS given by the ASCP-BOC, ASCP-BOR, or AMT. (2) For positions up to the full performance level, candidates must currently possess the categorical or specialist technologist level certification from the certification agencies listed above, such as, but not limited to, chemistry (C/SC), hematology (H/SH), microbiology (M/SM), molecular biology (MB/SMB) and blood bank (BB/SBB). Technologists with categorical or specialist certifications may only perform duties within the area of the laboratory specific to their categorical certification (e. g., an individual with a chemistry (C) certification can only perform duties in chemistry). Grade Determinations: GS-0644-11 Experience: Must have 1 year of creditable experience equivalent to the full performance level (GS-9), which is directly related to the position to be filled. OR, Education: Must have 3 full years of progressively higher-level graduate education or a Ph.D. or equivalent doctoral degree in medical technology or a directly related field Supervisory Technologist. The incumbent has full supervisory responsibility for smaller, less complex laboratories or laboratories having no GS-11 positions subordinate to the supervisor. Employees in this assignment perform the full range of supervisory duties for one or more sections of the laboratory, including responsibility for assignment of work performed; performance evaluations; recommendations for appointment, awards, advancement and disciplinary actions; identification of continuing education and training needs. The individual ensures compliance with accrediting agency and regulatory requirements; establishes and monitors the quality of the pre-analytical processes as part of the overall laboratory quality management program, and initiates corrective action. This individual will develop policies and procedures, manage document control, develop performance standards, position descriptions and functional statements. Responsible for professional and administrative management of an assigned area, to include budget execution, orientation and competency assessment of assigned staff. The supervisor will maintain effective interdepartmental relations with other services in order to accomplish medical center goals. In addition to the experience or education above, the candidate must demonstrate the following KSAs: a. Knowledge of Federal and state laws, regulations and accrediting/regulatory requirements in order to develop plans and procedures for the laboratory. b. Knowledge of laboratory quality management procedures and principles sufficient to establish and monitor a laboratory quality management program and/or education and training of laboratory staff. c. Demonstrated leadership and managerial skills including skill in interpersonal relations and conflict resolution in order to deal with employees, team leaders and managers. d. Ability to perform the full range of supervisory duties which includes responsibility for assignment of work, performance evaluations, selection of staff, recommendation of awards, advancements and disciplinary actions. e. Ability to plan, organize, set short and/or long term goals and conduct studies on technical and administrative problems, including personnel shortages, organizational structure, new technology, etc. f. Knowledge of concepts, principles and methods of clinical laboratory technology and operations. References: VA Handbook 5005 / 72, Part II, Appendix G24 The full performance level of this vacancy is GS 11. Physical Requirements: Large amount of sitting, standing, and bending are possible on any given day depending on the assignments for the day. Lifting of boxes up to 25 pounds may be necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["The incumbent serves as a Supervisory Medical Technologist with the responsibility for inpatient and outpatient phlebotomy in the Phlebotomy and Accessioning Section of Pathology & Laboratory Medicine Service (P&LMS) at the Dayton Veterans Affairs Medical Center (VAMC). The Dayton VAMC provides a full range of health care through medical, surgical, mental health, geriatric, physical therapy services, neurology, oncology, dentistry, and hospice. The incumbent also serves as a Quality Management Specialist for P&LMS. The incumbent develops and recommends new policies and procedures regarding the Quality Assurance and Management program of the laboratory. They serve as an expert providing authoritative advice and consultation for the Quality Management program of P&LMS. Work duties include, but not limited to: - Knowledge of Federal and state laws, regulations, and accrediting/regulatory requirements to develop plans and procedures for the laboratory. - Knowledge of laboratory quality management procedures and principles sufficient to establish and monitor a laboratory quality management program and/or education and training of laboratory staff. - Demonstrated leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees, team leaders and managers. - Ability to perform the full range of supervisory duties which includes responsibility for assignment of work, performance evaluations, selection of staff, recommendation of awards, advancements, and disciplinary actions. - Ability to plan, organize, set short and/or long-term goals and conduct studies on technical and administrative problems, including personnel shortages, organizational structure, new technology, etc. - Knowledge of concepts, principles and methods of clinical laboratory technology and operations. SUPERVISORY DUTIES The incumbent has full supervisory responsibility the Phlebotomy and Accessioning section of P&LMS. The incumbent is a qualified, experienced Medical Technologist who serves as the supervisory technologist. The incumbent directly supervises GS-4/5 Medical (Health) Technicians and GS 6/7 Lead Medical (Health) Technicians. They work in conjunction with the Microbiology, Evening/Weekend and Clinical Testing Unit Supervisors to ensure continuity in the services provided and the application of section policies and procedures. The Supervisory Medical Technologist is responsible for day-to-day operations of Phlebotomy/Accessioning Section which includes inpatient and outpatient phlebotomy and receiving and processing of specimens. They monitor the performance of the staff with respect to the quality of the testing, turnaround time of testing services, and adherence to standard operating procedures. The incumbent is responsible for the oversight of specimen collection procedures for inpatients and outpatients. The procedures include routine venipuncture, sterile urine collection, and timed urine collection. They also manage the central processing area of the Laboratory. Specimen processing includes the receipt and accessioning of specimens from inpatient and outpatient collection at the Dayton VAMC and four (4) Community Based Outpatient Clinics (CBOC). Incumbent assures that all specimens are collected, accessioned, and processed in a timely and efficient manner with a minimum number of errors and assures all \"stat\" specimens meet established turn-around-times. He/she works off-hour shifts, weekends, holidays, in the section as priorities shows a need. QUALITY MANAGEMENT DUTIES Provides oversight of compliance with all Laboratory accrediting agencies such as Joint Commission, College of American Pathologists, and Association for the Advancement of Blood & Biotherapies (AABB). Monitors compliance with required proficiency testing for each department. Provides oversight of Pathology and Laboratory Medicine Service Quality Plan. Provides overview for Chief, P&LMS to review quarterly and annually. Ensures the quality management dashboard is kept up to date. Serves as liaison between administration, clinical staff, and technical staff regarding the clinical, business, technical operations management processes associated with each specific quality assurance management program. Recommends laboratory and section procedures and policy changes as appropriate. Work Schedule: Monday - Friday; 7:00am to 3:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: Quality Management Specialist/Lab Supervisor Medical Technologist/PD916700 Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not available PCS Appraised Value Offer (AVO): Not available Financial Disclosure Report: Not required"]
The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
AABB (Association for the Advancement of Blood & Biotherapies) is an international, not-for-profit organization representing individuals and institutions involved in the fields of transfusion medicine and biotherapies. The Association works collaboratively
to advance the field through the development and delivery of standards, accreditation and education programs. AABB is dedicated to its mission of improving lives by making transfusion medicine and biotherapies safe, available and effective worldwide.