PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
The Laboratory Technical Manager reports to the Laboratory Director. Responsible for managing department staff and day-to-day operations; Including, but not limited to, hiring, assigning, scheduling, coaching, counseling, training, competency development and assessment; Human Resource employee relation issues; department budgets; policy and regulatory compliance; and Quality Assurance/Improvement. This is a management position.
Must understand both inpatient and outpatient laboratory operations, and physician referral practices.
Must have the ability to establish and maintain relationships with outreach clinics to gain trust and understanding in an effort to increase referral to PIH services.
Possess strong analytical skills, with the ability to present data in a logical and meaningful manner with limited direction or senior leadership intervention.
Creates both quality and business metrics for all laboratory services and ensures processes in registration, phlebotomy, and testing deliver results consistent with established metrics.
Working knowledge of quality control rules, standard validation protocols, and FDA EAU/RUO protocols.
Knowledge of regulatory standards (CLIA, DHS, CAP, Joint Commission and CIHQ)
Bachelor’s degree in clinical laboratory science, allied health or relevant area study required by ASCP or AAB Board of Registry.
Five (5) or more years of recent laboratory management/Lead experience.
California Clinical Laboratory Scientist License (Generalist)
Strong interpersonal skills for interacting with peers, patients, physicians, and other customers of the medical center.
Full command (verbal and written) of the English language.
Management experience in all sections of clinical pathology (CP) and anatomical pathology (AP), including but not limited to Chemistry, Hematology, Coagulation, Blood Bank, Microbiology, and Histology/Cytology section of the laboratory preferred.
A Master’s degree in a biological science, business, or healthcare management
Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V
PIH Health is the Communities’ Health and Wellness Partner
Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes.
We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.
We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region.
Why PIH Health?
Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization.
PIH Health Hospital - Whittier
Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here.
PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.
AABB (Association for the Advancement of Blood & Biotherapies) is an international, not-for-profit organization representing individuals and institutions involved in the fields of transfusion medicine and biotherapies. The Association works collaboratively
to advance the field through the development and delivery of standards, accreditation and education programs. AABB is dedicated to its mission of improving lives by making transfusion medicine and biotherapies safe, available and effective worldwide.