The Manager of Blood Bank Laboratory is a licensed professional and technical expert responsible for managing the operational and administrative aspects of the Blood Bank Laboratory. The Manager is responsible for the day to day operational and technical functions of the laboratory They work in partnership with the Director of Transfusion Medicine on the implementation and facilitation of strategic plans consistent with the organization’s and division’s overall mission, values, and vision.
Specific responsibilities include directing day to day operational and technical activities of functional areas, budgeting, personnel management and providing leadership to laboratory supervisory staff. Ensures that laboratory is in compliance with regulatory and accreditation requirements of FDA, AABB, CAP, State of CA, FACT and Joint Commission.
Key Responsibilities include:
Program Management - In partnership with Director, Transfusion Medicine, estimates future personnel and equipment needs and monitors variance against budget on an ongoing basis. Assists Director in the development and implementation of budget and plans to control costs and improve department operations and efficiencies
Operational Management - Work with leadership team and staff within the department to ensure appropriate operational direction, policies and activities. Ensures that procedure manuals of all standard operating procedures are maintained, updated and modified as new methods are introduced. Ensure close working relationship between Blood Bank and internal / external customers including vendors, nursing, leadership, and physicians, etc.
Personnel Management - Attract, retain and develop quality team within areas of responsibility. Ensures that orientation and training programs are established. In conjunction with section supervisors evaluates performance and implements recommendations for personnel actions. Manages ongoing technical and professional development of staff and provide avenues for said growth through training, in-service, and other educational opportunities.
Ensures development of competency program and training programs for laboratory staff. Schedules staff meetings and ensures that staff on all shifts are informed and engaged
Quality - Ensures compliance with regulatory and accreditation requirements of FDA, AABB, CAP, FACT, State of CA and Joint Commission. Ensures the implementation of the Department Quality Plan. In partnership with Transfusion Medicine Quality Manager, oversees and review through active surveillance all quality control activities, including daily QC, proficiency testing, technical performance, and ensure documentation is maintained.
Clinical Research - Participates in and supports research projects and protocols related to transfusion medicine and cellular therapies.
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
Performs other related duties as assigned or requested.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Basic education, experience and skills required for consideration:
Must have a Bachelor’s Degree.
Must have at least 5 years blood bank technical experience.
Must have at least 2 years of supervisory experience.
Must be a member of Blood Bank/Laboratory organizations such as AABB, CBBS and ASCP.
Must have a current California Clinical Lab Scientist (CLS) License (or be licensed within 6 months of hire if coming from a different state.
Preferred education experience and skills:
Current Specialist in Blood Bank certification, SBB (ASCP)
Current Medical Laboratory Scientist Certification, MLS(ASCP)
Blood Bank Manufacturing / Donor Collections and Processing
Current knowledge in Blood Bank regulatory requirements of FDA, AABB, State of California, CAP, FACT and Joint Commission
Exceptional technical knowledge of all aspects of the laboratory operations
Strong leadership skills and a verifiable record of effective management skills
Ability to develop effective professional relationships with all levels of staff and management
Strong written and verbal communication skills.
About City of Hope
About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.