Under minimal supervision, the incumbent is responsible for achieving annual and monthly territorial goals through effective donor recruitment and territory, account and calendar management.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Schedules blood drives within center-established guidelines to achieve monthly and annual goals and projection accuracy.
Directs, trains, and motivates volunteer blood drive coordinators and committee members to ensure successful blood drives.
Develops new donor sources.
Maintains an ongoing public and media relations program in assigned territory.
Develops an annual recruitment plan for meeting assigned collection goals. Prepare, assess and respond to monthly forecast information.
Develops and maintains donor recognition programs in assigned territory.
Follows established sales/recruitment process (including projection accuracy); maintains and ensures accuracy and timeliness of account information.
Builds relationships with external departments and internal staff. Communicates effectively to coordinate blood drives and in-center activities. Represents the Company through personal contacts, public speaking engagements and educational presentations.
Performs all other duties as assigned.