Screen donors to assess donor suitability for blood donation. Demonstrate safe phlebotomy procedure for donor's and patient's blood collection. Balance productivity, customer service, and compliance to ensure the integrity of the collection process and donor experience. Train new donor specialists as needed to ensure competency, compliance, and good customer service. Insuring that a safe pure and potent blood product for our patients, causing no harm to our donors. Representing Inova Health System and IBDS in the best possible way
Strong verbal communications skills Strong interpersonal and teamwork skills Strong customer service skills Good command of the English language. Strong knowledge of the Washington Metropolitan area Good manual dexterity Various Physical Requirements
Follow all of IBDS Standard Operating Procedures Willing to follow all IBDS SOP's and insure the quality of our blood products.
Quality processes, products, and people are the cornerstones upon which the quality system of the Inova Health System Blood Donor Services is built. The quality system supports the ideals set forth in the mission statements of the Inova Health System. The quality system is organized to monitor processes and operations in Blood Donor Services through the performance of self-assessment audits, error management, and customer feedback. By conforming to regulatory standards, Food and Drug Administration, we abide by the law. By conforming to requirements for accreditation, we adhere to high standards for quality established by the American Association of Blood Banks (AABB) and other peer-review organizations. By conforming to our customer's standards, we practice the philosophy of continuous quality improvement.
The Inova Health System Blood Donor Services maintains a quality system that conforms to the minimum requirements of the FDA, AABB, and other accrediting organizations. The essentials of our quality system are described in further detail in this document.
The Inova Health System Quality Policy is
Internal Number: 40593BR
About Inova Health System
Inova is a global leader in personalized health, which leverages precision medicine to predict, prevent and treat disease, enabling individuals to live longer, healthier lives. At Inova, we serve more than two million people each year from throughout the Washington, DC, metro area and beyond. Inova's mission is to improve the health of the diverse community it serves through excellence in patient care, education and research. At Inova, more than 16,000 employees demonstrate their commitment every day to providing the community with expert, world-class, compassionate patient care.