Orlando seeks to hire a Laboratory Manager who will embrace our mission to extend the healing ministry of Christ.
Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.
The laboratory at the Orlando campus is accredited by the College of American Pathologists (CAP) and serves the patients at the Orlando campus, esoteric testing from other Florida Hospital campuses and the broader community through the outreach services of the Florida Hospital Laboratories. This team provides services including chemistry, hematology, transfusions, microbiology, immunology, special chemistry, molecular diagnostics, tissue typing, diagnostic hematology, cytology and pathology. The laboratory goal is to produce safe, accurate and timely test results through the use of innovative instrumentation and efficient work processes, all performed in a cost efficient manner. Over 36 million results are reported on an annual basis. These efforts are supported by over 390 staff members including pathologists, technologists, lab assistants and support staff.
Monday – Friday; 8a – 5p
The Laboratory Manager supervises, designs, assigns and/or performs all aspects (pre-analytical, analytical, post-analytical) of laboratory testing and procedures; quality control process; performance improvement activities; interviewing and final recommendation of new staff members to the Director of Operations; training of new employees; ongoing competency assessment of staff; advanced problem solving for customers and staff; departmental equipment operation, maintenance and upgrades; writing/ reviewing procedures and processes. Actively manages daily operations of laboratory/department, within approved operational and capital budgets, meeting departmental goals in all Extending Excellence areas: Team, Service, Clinical, Market and Finance. Work customarily involves supervision of analytical testing of blood and/or other biological specimens. Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Knowledge of applicable regulatory and accreditation standards, rules and guidelines, such as DNV,CLIA, OSHA, AABB, CAP, State of Florida, and related agencies, as well as Florida Hospital Corporate Compliance Plan.
A high degree of theoretical and practical knowledge and expertise of analytical testing in licensed specialty(ies).
Technical skills and aptitudes related to the laboratory testing, procedures and processes performed in department or work area assigned.
Ability to effectively communicate in verbal and written English with patients, staff, partners and customers of varied backgrounds in a respectful, effective, and professional manner.
Reads text and numbers in English, and displays the ability to comprehend, measure, reason, match, problem solve.
Ability to apply accurately learned computer related applications and programs, including using electronic keyboards and other peripheral devices.
Mature, independent professional judgment and leadership of team and the ability to handle confidential information within Florida Hospital guidelines and applicable regulations.
Ability to make appropriate decisions in stressful situations and handle multiple priorities and projects.
Ability to build and maintain effective, productive and cohesive teams and appropriate peer relationships to facilitate organizational objectives.
1-2 years experience in a supervisory role in a Clinical Laboratory. (Preferred)
Licensure, Certification, or Registration Required:
Licensed by State of Florida at Clinical Laboratory Supervisor level in appropriate specialties (Chemistry, Hematology, Serology, Microbiology, Immunohematology/Blood Banking, Molecular Pathology) for department or campus assignment.
Licensed by State of Florida as Clinical Laboratory Supervisor level in all 6 areas (Chemistry, Hematology, Serology, Microbiology, Immunohematology/Blood Banking, Molecular Pathology). (Preferred)
Demonstrates through behavior Florida Hospital's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program
Demonstrates managerial behaviors appropriate to the position. Participates as a member of various committees, teams and councils for Florida Hospital Laboratory, including cross-campus laboratory teams, and campus specific teams/committees as may be assigned.
Supervises, manages, assigns and/or performs all pre-analytical and support activities related to department operations. Activities may include general and analytical equipment maintenance, function checks and documentation; inventory control and supply stocking; specimen collection; biological specimen processing; cleaning and disinfection of selected or assigned laboratory equipment and spaces; quality control and calibration performance; answering the telephone, clerical and/or receptionist duties; and other pre-analytical activities.
Manages, supervises, assigns and/or performs all testing and analytical procedures for assigned department or work area. Ensures staff performance in proficiency testing, consistently adhering to federal and state regulations as well as Florida Hospital policies. Consistently ensures department workspaces are maintained in a neat, organized, and properly supplied manner, and that documentation is complete, properly stored and safeguarded.
Performs, assigns and manages assigned post-analytical activities related to laboratory testing, in accordance with Florida Hospital procedures and campus practices. Provides and acts on technical and support information related to the elements of laboratory testing for all age groups, neonatal through geriatric patients.
Directs department staffing within allocated budgeted hours, including interviewing and final recommendation to the Director of Operations selection of new staff members, ensuring appropriate orientation of new employees, ongoing training of staff, and documented competency assessment of staff. Coordinates/facilitates the clinical experience of students in affiliated education programs.
Supervises, manages, leads, engages and mentors department staff. Provides resolution to complex customer service issues by utilizing professional, mature judgment. Provides education to department staff, hospital clinical staff and hospital support staff as appropriate or requested. Facilitates workflow.
Actively leads and participates in laboratory Performance Improvement activities, including evaluation of new equipment and/or procedures or methods. Actively promotes team building and employee engagement, patient satisfaction, and a culture of safety for employees and patients. Has knowledge of hospital Performance Improvement activities and strategic goals.
Follows and ensures adherence of staff, to the Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies; protects confidentiality of patient information and results at all times.
Follows and enforces appropriate safety policies including the appropriate use of PPE, handwashing, and hazardous chemical handling. Enforces and adheres to Chemical Hygiene plan and Infection Control policies. Job duties may include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment.
Orlando Campus: Serves as a technical resource throughout system and chairs the System Team Meeting applicable to department
Represents the laboratory in either a leadership or technical role at organizational multidisciplinary or leadership meetings.
Performs other duties as assigned or directed to ensure the smooth operation of the department or work area, including fulfilling Laboratory Operations Assistant Director or Director responsibilities in their absence.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Laboratory Manager opportunity with Orlando and apply online today.
Florida Hospital is dedicated to improving lives not only in Central Florida, but also around the world. As a destination hospital, we are committed to serving the health care needs of our patients with a holistic approach to heal the mind, body and spirit. We strive to be the hospital of choice for patients, physicians and employees. Over the last 100 years, Florida Hospital’s mission remains unchanged: to extend the healing ministry of Christ.